Error Messages

Error Messages and Warnings

Possible error messages and warnings are listed below.

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Note: The messages listed refer to a certain version of the "Heidelberg Prinect Licensing" software. Your Heidelberg agency will inform you about messages that are not recorded in this list.

The message numbers can be positive (> 0) or negative (< 0):

Negative number (< 0) = error message

Positive number (> 0) = warning

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Note: Numbers marked by "(-)" are both a warning and an error message.

Message

Error text

- 30010

Memory allocation failed.

- 30020

File access failed.

(-) 30050

Time tampering! Licenses with expiration date are ignored.

(-) 30120

Inconsistency in file structure detected and repaired.

- 30121

Invalid file. Version incorrect.

- 30122

Invalid file. Checksum incorrect.

- 30200

Invalid LIC file. Identifier or checksum incorrect.

- 30201

LIC file invalid for this product.

- 30300

No dongle access. Please check driver or dongle plug con­tact.

- 30301

Dongle error: Wrong ID.

- 30302

Dongle error: Wrong version.

- 30303

Dongle error: Not initialized.

- 30306

No dongle access. Please check driver version.

- 30307

Dongle error: Wrong serial number.

(-) 30307

A warning occurred [LIC_DONGLE_NEW_SERIALNO_WARN­ING].

- 30320

No access to License Server dongle. Please check driver or dongle plug contact.

- 30326

No access to License Server dongle. Please check driver ver­sion.

- 30340

The license used requires access to the dongle. This access is not possible. Please check driver or dongle plug contact.

- 30346

The license used requires access to the dongle. This access is not possible. Please check driver version.

- 30347

The PSN of the license used doesn't match the serial num­ber of the plugged dongle. Please plug in matching dongle.

- 30400

License key is invalid. Please check conformity.

- 30401

License key time limit has expired.

- 30402

License key invalid for this product.

- 30403

License key is not yet valid. Please check system time.

- 30404

License key is invalid after preceding reduction.

- 30405

License key is empty. Please enter a license key.

- 30407

License key contains bad LSN. Please check conformity.

- 30407

License key contains bad LSN. Please check conformity.

- 30420

Invalid license identification. Please check conformity.

- 30421

License identification is empty. Please enter a license iden­tification.

- 30422

License identification invalid for this product.

- 30440

Activation key is invalid. Please check conformity.

- 30441

Activation key is empty. Please enter an activation key.

- 30460

License key is invalid. Please check conformity.

30461

License key time limit has expired.

- 30462

License key invalid for this product.

- 30463

License key is not yet valid. Please check system time.

- 30464

License key invalid for this workstation.

- 30465

License key is empty. Please enter a license key.

- 31003

License cache is corrupt. Connection to the License Server is required.

- 31004

Time tampering. Please remove license cache (cadp file) and connect to the License Server.

- 31005

Missing license option in the license cache. Connection to the License Server is required.

31010

License Server not available. Please remedy the issue. You can continue working for more than 6h.

31011

License Server not available. Please remedy the issue promptly. You can continue working for more than 2h.

31012

License Server not available. Please remedy the issue at once. You can continue working for only less than 2h.

31013

License Server not available. Please remedy the issue at once. You can continue working only for a brief period.

- 31014

License Server not available. You cannot work without access to the License Server.

- 31015

License Server not available. You cannot work without access to the License Server.

- 31016

License Server not available. You cannot work without access to the License Server.

- 31017

Connection problems with License Server at OPEN_CMD.

- 31018

Connection problems with License Server at GETFLOAT­ING_CMD.

31021

Warning: Difference of system time to License Server is more than 6 hours. Please fix!

- 31022

Invalid difference of system time to License Server - more than 12 hours. Please fix!

- 31023

License cache contains foreign workstation name. Please remove license cache (cadp file) and connect to the License Server.

- 31300

LDS error: License Server dongle and LDS don't match. LDS must be repaired.

- 31301

LDS error: The License Server dongle used is already assigned to another LDS.

31302

LDS repaired provisionally. You have more than 3 days left to enter your activation key for repair completion.

31303

LDS repaired provisionally. Enter your activation key for repair completion immediately.

- 31303

LDS error: Repair of LDS is disabled until activation key entered.

- 31304

Activation key error: Key is not valid for this License Server dongle.

- 31305

Activation key error: Bad count.

- 31306

Activation key error: Type incorrect.

- 31307

Activation key error: No further activation is possible until you enter the key.

- 31309

System time error! Please check and correct the system time incl. time zone. You may need to repair the system time.

31309

System time warning! Please check and correct the system time incl. time zone. You may need to repair the system time.

- 32000

LDS error: The LDS is locked.

- 32001

The product for the entered license key is unknown in the License Server.

- 32002

Internal error: Invalid product serial number.

- 32003

Internal error:  licDataManager = null.

- 32004

Internal error: Invalid XML format.

- 32005

Internal error: Option type not valid.

- 32006

LDS file does not exist.

Use the "Settings\LDS\Import LDS" function in the License Manager to import a saved version of your LDS.

- 32007

No access to License Server dongle. Please check driver or dongle plug contact.

- 32008

Internal error: Invalid checksum.

- 32009

Internal error: Invalid LicJ (not available or wrong version).

- 32010

Password not valid.

- 32011

Unable to create path (check write permissions).

- 32020

Invalid licensing.

- 32021

License key is invalid after preceding reduction.

- 32022

License key is invalid. Please check conformity.

- 32023

License key is empty. Please enter a license key.

- 32025

Invalid character in the password. Permitted characters are letters A-Z and a-z.

- 32030

Internal error: Checkout of a floating option failed.

- 32031

Internal error: Not enough available options.

- 32032

Internal error: Invalid number of instances.

- 32033

Internal error: Option name not valid.

- 32040

Internal error: Error during synchronization.

- 32050

Demo mode is not available.

- 32051

Internal error: Invalid reduction counter.

- 32060

Start mode is not available.

- 32080

Internal error: Product registration failed.

- 32081

Internal error: The Lic file still has an old file date format.

- 32089

Illegal e-mail settings.

- 32090

LDS error: License Server dongle and LDS don't match. LDS must be repaired.

- 32091

LDS error: LDS file missing, License Server dongle ok. LDS must be created again.

- 32092

No access to License Server dongle. Please check driver or dongle plug contact.

- 32093

No access to License Server dongle. Please check driver or dongle plug contact.

- 32095

License Server version is too old. Please update your License Server.

- 32096

This product version cannot work with the installed License Server. Please update the product.

- 32097

LDS error: The License Server is too old for the loaded LDS file. Please update your License Server.

- 32098

Illegal e-mail address.

- 32099

Illegal e-mail.

- 32200

Problems connecting to the License Server. Please restart License Server and License Manager.

- 32201

Problems connecting to the License Server. Please restart License Server and License Manager.

- 32202

Problems connecting to the License Server. Please restart License Server and License Manager.

- 32203

License Server not found. Please check whether an invalid License Server was entered.

- 32204

License Server not found. Please check whether an invalid License Server was entered.

Note: The server name begins or ends with a blank.

- 32208

Invalid license file.

- 32209

Update of the "LicIP1.pref" configuration file failed. Please check permissions.

- 32210

License key is invalid. Please check conformity.

- 32211

Status query at the License Server failed.

- 32212

Password query at the License Server failed.

- 32213

Internal error: Activation of the Start mode failed.

- 32214

Internal error: Activation of the Demo mode failed.

- 32215

Internal error occurred.

- 32220

Assignment of the workstation failed. Please assign in the edit mode of the license overview.

- 32221

Assignment of the workstation failed.

- 32223

Assignment of the workstation failed. Please assign in the edit mode of the license overview.

- 32224

Separation of the workstation failed.

- 32230

LDS cleanup failed.

- 32231

Export of LDS failed!

- 32232

Import of LDS failed!

- 32233

Deletion of the product version from the LDS failed!

- 32240

The new password and the confirmed password don't match.

- 32241

The password entered is wrong. Please enter it again!

- 32242

The license ID entered is wrong. Please enter it again!

- 32243

The license ID entered does not allow the Start mode.

- 32244

The workstation entered is wrong. Please enter it again!

- 32245

License Server dongle and LDS don't match. LDS must be repaired.

- 32246

Illegal e-mail settings. None of the fields for e-mail addresses and SMTP server may be left empty!

- 32290

No e-mail will be sent because no message is activated!