icon appears next to "Check Connection".
The connection test fails: The icon appears next to "Check Connection".
Cause: Settings are missing or incorrect. You can find further details in the text displayed in the main area, if applicable.
Measure: Please check your settings and the license server.
The connection test fails: The 
icon appears next to "Sending request".
Cause: The query file was not created properly or sending the file to the Heidelberg Remote Service failed. You can find further details in the text displayed in the main area, if applicable.
Measure: Please check your connection to the Heidelberg Remote Service.
The connection test fails: The 
icon appears next to "Waiting for reply".
Cause: No reply was received from the Prinect Service Center. After 90 seconds you will receive a warning, after 5 minutes the operation will be canceled. You can find further details in the text displayed in the main area, if applicable.
Measure: Please check your connection to the Heidelberg Remote Service.
The connection test fails: The 
icon appears next to "Download test package".
Cause: The test package could not be downloaded from the Prinect Service Center. You can find further details in the text displayed in the main area or in "Extras > Data Transfers > Log", if applicable.
Measure: Delete the queue in "Extras > Data Transfers > Uploads/Downloads" with the 
button. Please also check your firewall settings.
The connection test fails: The 
icon appears next to "Importing test package".
Cause: The package could not or only partially be imported into the PMC Repository.
Measure: The measures to be taken will be in the displayed text.