If you have faulty jobs, you can use "Job Report" in the context-sensitive menu to save the data needed for an error analysis to a ZIP archive. The Heidelberg Service team can run an error analysis on these data. The following data are saved:
•Job files
•JDF data
•Log files
Proceed as follows to create a job report:
1.In the job list, mark one or more jobs that you want to create job reports for. A ZIP archive will be created for each job selected.
2.Select "Job Report..." in the context-sensitive menu.
3.The "Create Job Report" dialog opens. Click "Browse" to open a browse dialog where you can look for a folder or create a new one.
4.Confirm the dialog with "OK". Creation of the job report starts and is finished when the "Create Job Report" dialog closes.
It can take quite a while for the process to finish and the dialog to close, depending on the volume of data in the job and the number of selected jobs. You may have to wait a while until the report data are created.
5.You will find the generated job reports in the folder you set.