RFM

R stands for Recency; F stands for Frequency and M stands for Monetary.

F

M

R

Attribute

Description

Example

RFM

Combination of The maximum Recency, Frequency and Monetary Value per Cus­tomer

 

RFM Class Customer %

Number of Customers per RFM Class in %

 

RFM Class Customer Count

Number of Customers per RFM Class

 

F

F stands for Frequency

Attribute

Description

Example

F

Gives the Frequency Value of a customer

 

F Avg

The average Frequency Value per RFM Class

 

F Max

The maximum Frequency Value per RFM Class

 

F Max-Min Diff

The difference between maximum and minimum Frequency Value per RFM Class

 

F Min

The minimum Frequency Value per RFM Class

 

 

M

M stands for Monetary.

Attribute

Description

Example

M

Gives the Monetary Value of a customer

 

M Avg

The average Monetary Value per RFM Class

 

M Max

The maximum Monetary Value per RFM Class

 

M Max-Min Diff

The difference between maximum and minimum Monetary Value per RFM Class

 

M Min

The minimum Monetary Value per RFM Class

 

 

R

R stands for Recency

Attribute

Description

Example

R

Gives the Recency Value of a customer

 

R Avg

The average Recency Value per RFM Class

 

R Max

The maximum Recency Value per RFM Class

 

R Max-Min Diff

The difference between maximum and minimum Recency Value per RFM Class

 

R Min

The minimum Recency per RFM Class

 

 

 

 

 

 

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