RFM Class

R stands for Recency, F stands for Frequency and M stands for Monetary.

Attribute

Description

Example

Description

 

 

RFM Class

Possible values:

Champion 

Loyal Customer 

Potential Loyalist 

Recent Customer 

Promising 

Needing Attention 

About to Sleep 

At Risk 

Can’t Lose Them 

Hibernating 

Lost 

 

RFM Tip

 

 

 

 

 

 

 

 

 

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