Details of the tiles

•Message Count by Month Name

•Message Count by Message Topic Description

•Message Count by Current Representative

•Message Count by Message User

Message Count by Month Name

This visual shows you the number of messages that were created per month for the selected year.

Facts & Dimensions:

·Y-axis: Message Count

·X-axis [date]: Month Name

Message Count by Message Topic Description

This visual shows you the number of messages per topic in the selected time period.

Facts & Dimensions:

·Y-axis: Message Topic Description

·X-axis: Message Count

Message Count by Current Representative

This visual shows you how many messages a representative created in the selected time period.

Facts & Dimensions:

·Y-axis: Message Count

·X-axis: Current Representative

·Drill Down => X-axis: Customer

Message Count by Message User

This visual shows you how many messages a user created.

Facts & Dimensions:

·Y-axis: Message Count

·X-axis: Message User

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