The following errors can appear:
•Error while importing the LUX file: This means the structure of the LUX file is defective, or contents are missing. A LUX file also contains details about licenses for a system upgrade installation.
•The License Server could not be found: An attempt is made to import the LUX file. These attempts are repeated continuously over a period of up to seven days.
Make sure that:
•The License Server with the correct license series number (LSN) is switched on,
•The License Server and HD LIS Monitor services are running and
•The License Server is connected to the PMC.
•Error during product information import: One reason could be a faulty entry in the LUX file (section LicFile).
•Error during license key export: One reason could be a faulty entry in the LUX file (Format-1): Section LicEntry; Format-2: Section LicSite).
Another reason could be that other product data is already present on the License Server (the information will not be overwritten) and that, as a result, the license does not match this product. In this case, you can solve the problem by deleting the old product information on the License Server in the License Manager UI and repeating the LUX file import.
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