Details of the tiles

•Customer Count by RFM Class

•RFM Class Customer Count by Month Name

•Table of Current Representatives

•Table of customers

 

Customer Count by RFM Class

BIZ_CustomerAnalysis_RFM_Tile01.png

 

Here you can see how many customers belong to the various RFM classes (from "Champion" to "Lost"). Select a class to see a list of the customers and representatives in the tables below.

 

Facts & Dimensions:

·Y-axis: RFM Class Customer Count

·X-axis [class]: RFM Class

 

 

 

RFM Class Customer Count by Month Name

BIZ_CustomerAnalysis_RFM_Tile02.png

 

Select a class in the first visual. This visual shows you how the number of customers in this class developed during the year.

 

Facts & Dimensions:

·Y-axis [%]: RFM Class Customer Count

·X-axis [date]: Month Name

 

 

 

Table of Current Representatives

BIZ_CustomerAnalysis_RFM_Tile03.png

 

This table shows you how the customers are distributed among the RFM classes for each represen­tative.

 

Facts & Dimensions:

·Current Representative

·RFM Class

·X-axis: RFM Class Customer Count

 

 

 

Table of customers

BIZ_CustomerAnalysis_RFM_Tile04.png

 

This table lists all customers and shows all factors that were used to classify them.

 

Facts & Dimensions:

·Customer ID

·Customer

·RFM

 

Back to BIZ - Customer Analysis.

 

 

 

 

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